The CAPSIS ASTORIA in Heraklion, Crete and the CAPSIS HOTEL in Thessaloniki have been certified by the the Bureau Veritas Group for its quality services control and food control (HACCP).

According to the two valid certifications, each of our hotels:

- Offers to its guests high quality and satisfactory hospitality services

- Offers to its guests high quality and modern facilities to satisfy their needs

- Offers to its guests food and beverages that satisfy the National and European standards of quality (HACCP)

- Openly communicate with its guests and receives constructive feedback to maintain the quality services at their higher standards

- Openly communicates with all internal departments in regard to food and beverage safety and preservation.

- Satisfies all possible objectives that the HACCP standard requires in regard to the quests’ safety and food quality

Therefore, the CAPSIS HOTELS that fully satisfy all of the above conditions are being certified by:

 The International Certification EN ISO 9001:2008

 The International Certification EN ISO 22000:2005

 The European directive HACCP 852/2004/EK

The BV Group's network of regional and local offices manages client relationship and delivers a comprehensive range of services including inspection, testing, auditing, certification, ship classification and related technical assistance, training and outsourcing. When appropriate, Bureau Veritas also provides advisory services.
 
As an organisation committed to process efficiency and transparency, product and system safety, environmental care, that certification brings solid recognition from the clients and stakeholders, and get any certified client into a continuous improvement process.